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Care Quality Commission rates Shrewsbury & Telford Hospital NHS Trust inadequate


The Care Quality Commission (CQC) has rated Shrewsbury and Telford Hospital NHS Trust as inadequate following inspections between November 2019 and January 2020. The Trust is currently in Special Measures and also has an ongoing investigation into maternity deaths.

The CQC has undertaken further inspections at the Trust in June 2020, focussing on general medical care and end of life care. In all areas the Trust was found to be inadequate. The CQC’s chief inspector of hospitals said that poor patient care had become “normalised” at the Trust. The report highlights that previously identified problems have not been resolved, as well as identifying new issues.

A number of failings were found in relation to basic medical provision, including falls risk assessments and nursing observations.

The Trust has been given until 30 September 2020 to improve in key areas.

Amy Greaves, Principal Associate within the medical negligence team at Shoosmiths, comments: “These new failings of care identified are extremely worrying. They show that problems within the Trust are not limited to the maternity care and a different approach is required to ensure all patients receive the high standard of care that the NHS usually provides. The Midlands has previously dealt with the impact of the Mid-Staffs scandal and it would be a tragedy if a systemic problem is found at this Trust as it will demonstrate lessons have not been learnt. The Trust has recently joined an Improvement Alliance with University Hospitals Birmingham NHS Foundation Trust and I hope that this improves serves at the Trust and patient safety can be guaranteed.”


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