Knowing who to turn to for independent legal advice and support in times of need can be a daunting task. For many people, the selection and appointment of a legal adviser will be a new experience. You may have no point of reference when it comes to finding a quality specialist solicitor who can be relied upon to understand what you are going through and your own personal concerns.
At Shoosmiths our many years of experience in supporting claimants has taught us that, in the first instance, simply being able to talk to someone who can help clarify where you stand and what courses of action are open to you, can be an enormous weight off your shoulders.
Expert, empathetic advice
Accessing legal advice shouldn’t be an intimidating prospect and we go the extra mile to put clients at ease when they contact us, because client satisfaction is at the centre of everything we do. Over many years we have earned the trust of our clients by providing an empathetic ear and clear straightforward advice, making sense of complex legal issues to help lessen that feeling of being overwhelmed.
All of this goes hand-in-hand with professional legal expertise provided by a leading firm of solicitors; specialists in their fields who have honed their skills during many years of practice in their chosen fields. Clients need to have confidence in their legal advisers, after all, and in the firm they are instructing to act on their behalf.
A track record you can rely on
Having a strong track record is all important. As part of national, commercial law firm, Shoosmiths LLP, we are able to reassure our clients that they have the support of a firm that has been providing legal advice and expertise for more than 165 years. For people seeking peace of mind during challenging times, we believe that our strong track record goes some way to providing a feeling that your problems are in good hands.
Specialists on your side
Having a legal adviser on your side who knows the area of law surrounding your claim inside-out, through years of practical experience as well as theory, should be the norm. At Shoosmiths we have built up a team of specialist solicitors; some of the best in the business, who provide clients with an unsurpassed depth of knowledge and technical ability. Our experts include lawyers who have been instrumental in numerous high profile cases, representing and giving a voice to claimants.
We anticipate and react to the latest developments in the legal sphere and always keep clients informed, placing a focus on regular communication. This frequent interaction with our clients is essential in making them feel supported and giving them a sense of direction. And we understand that the need for support will not be restricted to 9 to 5 hours. As our name suggests, we are accessible to our clients outside of normal office hours and our team members often visit clients in their own homes. Our service is tailored to meet the specific needs of each individual claimant.
Support for loved ones too
We come into contact every day with claimants’ family members and loved ones, so we have an innate understanding of how they can be affected by the circumstances of a claim too. Helping to source practical advice and information is invaluable here and that is why we have forged links with a number of charitable organisations, including the UK Sepsis Trust, the Encephalitis Society, the Spinal Injuries Association (SIA), Headway- the brain injury association and AvMA - Action against Medical Accidents. It is exceedingly important to us that both the people we represent and their loved ones are reassured in our ability to safeguard their interests.
Putting things right
People rely on their legal advisers to help put things right. Exactly what that that process involves will be different for each individual client. At Shoosmiths, our solicitors, all seasoned negotiators as well as litigators, fight hard to secure the best possible outcome for the people we represent, helping to secure legal redress, financial security and, where required, the best available treatment or rehabilitation services. We know that there is more to rebuilding life after a serious accident than purely the money awarded as compensation. Explanations, an apology and accountability all have a part to play in moving on after the unthinkable happens.
As our clients will testify having a legal adviser who genuinely cares about you and your welfare is, perhaps, the most important differentiator of all.
Our client' stories
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